Inbound email action examples Several examples of inbound email actions are available to help you build your own inbound email actions. Inbound email action example: handling email repliesThis example shows you how to set up inbound email actions to handle replies that users send back to the instance. Inbound email action example: logging a problemThis example shows you how to set up inbound email actions to a create a problem record.Inbound email action example: requesting a changeThis example shows you how to set up inbound email actions to create a change request record.Inbound email action example: updating an incidentInbound Email Actions allow users to log or update incidents on an instance via email. The Inbound Email Action parses the email and responds using a script.Values automatically set from incoming emailThe default inbound action for the Incident table automatically sets the following field values when it receives an incoming email.
Inbound email action examples Several examples of inbound email actions are available to help you build your own inbound email actions. Inbound email action example: handling email repliesThis example shows you how to set up inbound email actions to handle replies that users send back to the instance. Inbound email action example: logging a problemThis example shows you how to set up inbound email actions to a create a problem record.Inbound email action example: requesting a changeThis example shows you how to set up inbound email actions to create a change request record.Inbound email action example: updating an incidentInbound Email Actions allow users to log or update incidents on an instance via email. The Inbound Email Action parses the email and responds using a script.Values automatically set from incoming emailThe default inbound action for the Incident table automatically sets the following field values when it receives an incoming email.
