SMS Code Verification type for Password Reset Using the Simple Message Service (SMS) Code Verification type, a user can verify identity through any SMS-enabled device, like a cell phone that accepts text messages. When a user requests password reset, the system sends a numerical code to the device and the user enters the code on the password reset page. You can change the default behavior of an SMS code verification using either of the following methods: Set parameter values, as shown in the table Update property settings for the Password Reset application Note: The system allows only one instance of each SMS code parameter. Table 1. SMS Code Verification type parameters Parameter name Description expiry Number of minutes the verification code is valid.Data Type: integer (any positive integer)Default Value: 5 complexity Number of digits in the numerical verification code.Data Type: integer (any positive integer)Default Value: 4 pause_window Number of minutes before the user can request another SMS code for verification.Data Type: integer (any positive integer)Default Value: 2 max_per_day Maximum number of codes sent for verification in one day.Data Type: integer (any positive integer)Default Value: 10 Use NotifyNow to send SMS codes for enrollment and verificationYou can configure the Password Reset application to send SMS codes for enrollment and verification using ServiceNow NotifyNow (via Twilio SMS Messaging). NotifyNow is tightly integrated with the workflow engine and business rules and delivers a highly configurable and trusted way to deliver SMS messages.