Business rules in the system make assumptions about state values. You can
troubleshoot business rules to see the order in which they run and see how it affects
changes you make to State field values.
See Debug Business Rule for information on how to trace the order of business rule
execution. You can click Debug All, resolve an incident, and
then check the trace at the bottom of form to watch the business rules execute.
These two line examples show that the mark_closed business rule code is entered
==> and then exited
==> 'mark_closed' on incident
<== 'mark_closed' on incident