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Create a custom data lookup table

Create a custom data lookup table

Create a custom table to store lookup data.

The custom table must extend the Data Lookup Matcher Rules [dl_matcher] table. For example, this custom lookup table stores information about VIP callers and incident assignments.

Table 1. Custom data lookup table
FieldSample value
LabelVIP Caller Lookup
Table nameu_vip_caller_lookup
Extends base tabledl_matcher
Create new moduleTrue
Add module to menuSystem Policy

Products > ServiceNow Platform > Platform Field Administration; Versions > Istanbul