Submitting an HR systems request

From HR Systems, you can ask questions directly related to the HR systems and the HR portal your company uses.

From HR Systems, you can:

  • Request access to an HR system
  • Ask a question about an HR system
  • Ask a question about the HR portal
  • Ask a question about an HR report
  • Request a new HR report
  • Request a password reset

HR Account Access Request

The HR Account Access Request page allows you to request access to the HR systems available.

  1. Navigate to Self-Service > HR Service Portal.
  2. Under Browse HR Service Catalog, select HR Systems.
  3. Select HR Account Access Request.
  4. Review the knowledge articles that appear if desired. Otherwise, continue with the remaining steps.
  5. Open the form and complete the required information.
    Field Description
    Select the HR system for which you require access Click and select the HR system you are requesting access to.
    Specify the type of access you need and why you need it for each HR system selected Provide detailed information on why you need access to the requested HR system.
  6. To attach a document, click Add attachments.
  7. Browse to the documentation on your computer and click or double-click the form you want to attach.
  8. Click Submit.

HR Accounts Inquiry

The HR Account Inquiry page allows you to ask a question about an HR system.

  1. Navigate to Self-Service > HR Service Portal.
  2. Under Browse HR Service Catalog, select HR Systems.
  3. Select HR Accounts Inquiry.
  4. Review the knowledge articles that appear if desired. Otherwise, continue with the remaining steps.
  5. Open the form and complete the required information.
    Field Description
    What is your question? Enter your question about an HR system.
  6. To attach a document, click Add attachments.
  7. Browse to the documentation on your computer and click or double-click the form you want to attach.
  8. Click Submit.

Submit an HR Portal Support Request

You can request help on issues with the HR Portal.

  1. Navigate to Self-Service > HR Service Portal.
    • Browse HR Service Catalog and select HR Systems.
  2. Select HR Portal Support Request.
  3. Review the knowledge documents that appear, and if your question or request is resolved, exit the form. Otherwise, continue with the remaining steps.
  4. Click and select What type of support do you need?.
  5. Enter details about the type of support you need.
  6. Click Browser.
  7. Select the type of web browser you are using.
  8. To add a document, click Add attachments.
  9. Click Submit.

HR Report Inquiry

The HR Report Inquiry page allows you to ask a question about an HR report.

  1. Navigate to Self-Service > HR Service Portal.
  2. Under Browse HR Service Catalog, select HR Systems.
  3. Select HR Report Inquiry.
  4. Review the knowledge articles that appear if desired. Otherwise, continue with the remaining steps.
  5. Open the form and complete the required information.
    Field Description
    What is your question? Enter your question about an HR report.
  6. To attach a document, click Add attachments.
  7. Browse to the documentation on your computer and click or double-click the form you want to attach.
  8. Click Submit.

HR Report Request

You can request an HR report from HR Report Request.

  1. Navigate to Self-Service > HR Service Portal > > HR Systems > HR Report Request.
  2. Review the knowledge documents that appear, and if your question or request is resolved, exit the form. Otherwise, continue with the remaining steps.
  3. Select the HR system you want to create a report for.
  4. Select the type of report you want.
  5. Enter the business justification for the report request.
  6. Enter a description of the report you are requesting, how it is used, and details on formatting.
  7. Select how often to generate this report.
  8. To attach a document, click Add attachments.
  9. Click Submit.

Reset your password for HR

The Password Reset page allows you to request a password reset for the HR systems to which you have access.

  1. Navigate to Self-Service > HR Service Portal.
  2. Under Browse HR Service Catalog, select HR Systems.
  3. Select Password Reset.
  4. Review the knowledge articles that appear if desired. Otherwise, continue with the remaining steps.
  5. Open the form and complete the required information.
    Field Description
    Select the HR system that requires password reset Click and select the HR system you are requesting a password reset for.
    Username Enter your user name.
  6. To attach a document, click Add attachments.
  7. Browse to the documentation on your computer and click or double-click the form you want to attach.
  8. Click Submit.