Space management The concept of space has been added to the Facilities Service Management application. Spaces are defined at all levels with the same unit measure, providing metrics that are readily available for analysis. These metrics include occupancy percentage, total space available, and so on. The additional benefits of space management include: ability to forecast future space requirements simplification of the charge back process space analysis for actual and planned use cases addition of zones for creating different collections of spaces Space hierarchyA natural hierarchy models all the spaces of your organization. Facilities staff uses this information to determine how effectively space is being utilized. The hierarchy from top to bottom is campus, building, level (floor), and space. Space roll up calculationsThe Facilities Service Management application can roll up occupancy, area, and usage information from lower to higher levels in the space hierarchy. Roll ups apply to spaces that are designated as 'occupiable'. The occupancy values from that space are rolled up to the level above them. Associated usersEach space includes an Associated Users related list. Users can be assigned to more than one location, and can be assigned a primary location.Associated departmentsEach space includes an Associated Departments related list. Spaces can be assigned to more than one department for cost allocation and reporting purposes.GeoJSON map filesThe floor plan visualization feature uses files in the GeoJSON format, an open standard for representing geographical features. Customer-created mapsCreating a map begins with the addition of the campus, then the buildings, floors, and other spaces.Run transform to update dataRunning a transform exports information from your records into an .xls file. That data can be imported into the ServiceNow space management application.