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Facilities request approvals

Facilities request approvals

Approving a facilities request means that the request has been reviewed and is ready to be qualified for facilities task creation and assignment. When a request is sent to a user with the facilities_approver_user role, the approver has several choices.

If a facilities request is created from a template with a workflow in Draft state, and the Ready to Work button is clicked, the request goes to a Submitted state. The template workflow turns the Submitted state to Ready state. Users can include approvals in that workflow, if desired.

Products > Service Management > Facilities Service Management; Versions > Istanbul