Roles installed with Facilities Move Management Roles control access to features and capabilities in Facilities Service Management. Facilities Move Management adds the following roles. Role title [name] Description Contains Roles Move Basic[move_basic] Can read and create service orders and follow up on the orders they created. document_management_user move_read service_fulfiller task_activity_writer skill_user territory_user inventory_user Move administrator[move_admin] Has full control over all Service Management data. Also administers Territories and Skills, as needed. territory_admin skill_model_admin move_approver_user skill_admin catalog admin knowledge_manager move_agent template_admin move_dispatcher Move dispatcher[move_dispatcher] Schedules and assigns the tasks to agents. They can be searched (filtered by) the group they manage. skill_model_user inventory_user territory_user move_basic Move agent[move_agent] Can accept or reject a task. It is the one who performs the work on the site. move_basic Move initiator[move_initiator] Similar to sm_basic (can read and create service orders and follow up on the orders they created), but can also grant UI access. move_basic Move approver[move_approver_user] Approve orders and requests. approver_user Move read[move_read] Can only read and create service orders and follow up on the orders they created.