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View Security Incident to Customer Service mapping

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View Security Incident to Customer Service mapping

Security Incident Response ships with a default field mapping that maps a Security Incident to a Customer Service case. You can view the the security incident to CS case default map.

Before you begin

Role required: sec_cmn.read

Procedure

  1. Navigate to Security Operations > Field Mapping.
  2. Click Security Incident to CS Case Field Mapping to view the default map.
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