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Submit an IoC Lookup request from a security incident

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Submit an IoC Lookup request from a security incident

If your security incident has attachments, they can be easily found with the press of a button. For automatic IoC lookups, the Threat Intelligence plugin must be activated.

Before you begin

Role required: sn_si.basic

Note: By default, the Lookup Type for File is inactive.


  1. Create a new security incident or open an existing one if you intend to attach new files to it.
  2. Click the paperclip icon in the form header and attach one or more files.
  3. When you have completed your entries on the form, right-click the form header and click Save.
    After the record has been saved, a Lookup attachments button appears.
  4. Click Lookup attachments.
    Note: The work notes under Incident Details report the progress of the lookup process.
  5. You can click the lookup number at the end of the message to view the lookup record. You can click the Lookup reference link to view detailed results.
    Lookup request message