Download and install the ServiceNow Security Operations add-on for IBM QRadar

Download the IBM QRadar application from the IBM Security App Exchange and install the necessary extensions.

Before you begin

The installation requires the ServiceNow Helsinki release or higher. You must also activate the following plugins prior to installation:
  • Security Incident Response
  • Event Management

Procedure

  1. Log in to the IBM Security App Exchange (https://exchange.xforce.ibmcloud.com/hub).
  2. Download the ServiceNow Security Operations add-on for IBM QRadar application.
  3. Log in to QRadar console as an administrator.
  4. Navigate to the Admin tab.
  5. Click the Extensions Management icon.
  6. Click Add in the Extensions Management window.
  7. Select the file you downloaded in step 2 and select the Install immediately check box.
  8. Click Submit.
    The Extensions Management screen now shows a new ServiceNow record.