Istanbul Patch 9a Hot Fix 1

The Istanbul Patch 9a Hot Fix 1 release contains fixes to the following problems.

For Istanbul Patch 9a Hot Fix 1:
Build date: 10-26-2017_1109
Build tag: glide-istanbul-09-23-2016__patch9a-hotfix1-10-24-2017

ServiceNow QPP targets and patches are immediately available. Users do not need to request an entitlement to schedule an upgrade to these versions. For example, entitlements are not required to upgrade to Helsinki Patch 11 (Q3 2017 QPP target) or Istanbul Patch 8 (patch).

For more information about how to upgrade an instance, refer to Upgrade to Istanbul.

For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of Istanbul fixed problems, see KB0598935.
Note: This version is approved for FedRAMP.

Fixed problem in Istanbul Patch 9a Hot Fix 1

Problem Short description Description

Event Management

PRB903167

The dashboard state (BS/Group) should be consistent for a user The dashboard state (BS/Group) is reset every time the dashboard is open.

Event Management

PRB1194011

The Event Management dashboard loads very slowly Slowness while accessing the Event Management dashboard can lead to performance issues.

Fixes included with Istanbul Patch 9a Hot Fix 1

* Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.