Istanbul Patch 7 Hot Fix 1

The Istanbul Patch 7 Hot Fix 1 release contains fixes to these problems.

Istanbul Patch 7 Hot Fix 1 was released on July 20, 2017.
Build date: 07-16-2017_1252
Build tag: glide-istanbul-09-23-2016__patch7-hotfix1-07-15-2017

ServiceNow QPP targets and patches are immediately available. Users do not need to request an entitlement to schedule an upgrade to these versions. For example, entitlements are not required to upgrade to Helsinki Patch 11 (Q3 2017 QPP target) or Istanbul Patch 8 (patch).

For more information about how to upgrade an instance, refer to Upgrade to Istanbul.

For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of Istanbul fixed problems, see KB0598935.
Note: This version is approved for FedRAMP.

Fixed problem in Istanbul Patch 7 Hot Fix 1

Problem Short description Description Steps to reproduce

IT Service Management

PRB1091777

KB0623761

gs.calDateDiff results in an out of memory error when dates cross DST change days When dates cross a Daylight Saving Time change, gs.calDateDiff results in an out of memory error. gs.calDateDiff is used in the 'mark_closed' and 'mark_resolved' business rules, which are in the Incident module and Incident AutoClose scheduled job.

Refer to the listed Known Error KB article for details.

Fixes included with Istanbul Patch 7 Hot Fix 1

* Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.