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Istanbul Patch 5 Hot Fix 6

Istanbul Patch 5 Hot Fix 6

The Istanbul Patch 5 Hot Fix 6 release contains fixes to these problems.

For Istanbul Patch 5 Hot Fix 6:
Build date: 11-15-2017_1654
Build tag: glide-istanbul-09-23-2016__patch5-hotfix6-11-15-2017

For more information about how to upgrade an instance, refer to Upgrade to Istanbul.

For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of Istanbul fixed problems, see KB0598935.
Note: This version is approved for FedRAMP.

Fixed problems in Istanbul Patch 5 Hot Fix 6

Problem Short description Description Steps to reproduce



Importing XML can cause some records to lose attachments After importing XML, some records may lose their attachments. This issue occurs because importing XML updates does not follow the table locator. For example, if attachments are stored on a SQL Gateway, and an update set contains new attachments to be imported, those attachments are written to the primary database instead.
  1. Set up an instance with SQL Gateway.
  2. Move sys_attachment (including sys_attachment_doc) to the SQL Gateway.
  3. Hot swap so that the instance now reads and writes attachments to the Gateway.
  4. Export a task or Service Catalog record that contains attachments from another instance.
  5. Import the task or record to the instance with the Gateway.

The new attachments are missing because they are written to the primary database instead of the Gateway.

Fixes included with Istanbul Patch 5 Hot Fix 6

* Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.

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