Available versions (Istanbul)

The Istanbul family includes Enterprise patches and hot fixes, as well as releases for Password Reset, ODBC, and Mobile.

For more information about how to upgrade an instance, refer to Upgrade to Istanbul.

For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of Istanbul fixed problems, see KB0598935.
Note: This version is approved for FedRAMP.

Q1 2018 QPP Targets

Releases Patch target option Release notes
Istanbul Istanbul Patch 10a Istanbul
Jakarta Jakarta Patch 6 Jakarta
  • (1) Targets are subject to change prior to patching. Target versions for a quarter change only if absolutely necessary.
  • (2) ServiceNow will occasionally add an additional letter to some patch and hot fix names (for example, Istanbul Patch 3a). Please consult the release notes for the list of fixes included in each version.

Available versions

For patch release notes that are not yet listed below, refer to KB0656793.

For publicly available hot fix and security patch release notes that are not yet listed below, refer to KB0598632.

Release version Release type Released on Availability (3, 4, 5)
Istanbul Patch 10c Security patch 01/22/2017 Available
Istanbul Patch 10b Security patch 12/28/2017 Available
Istanbul Patch 10a Hot Fix 1 Hot fix 02/05/2017 Available by request
Istanbul Patch 10a Security patch 12/06/2017 Available
Istanbul Patch 10 Patch 10/25/2017 Unavailable
Istanbul Patch 9a Hot Fix 1 Hot fix 10/29/2017 Unavailable
Istanbul Patch 9a Security patch 10/17/2017 Unavailable
Istanbul Patch 9 Patch 08/31/2017 Unavailable
Istanbul Patch 8 Hot Fix 1 Hot fix 08/24/2017 Unavailable
Istanbul Patch 8 Patch 07/28/2017 Unavailable
Istanbul Patch 7 Hot Fix 2 Hot fix 08/07/2017 Unavailable
Istanbul Patch 7 Hot Fix 1 Hot fix 07/20/2017 Unavailable
Istanbul Patch 7 Patch 07/06/2017 Unavailable
Istanbul Patch 6b Security patch 07/20/2017 Unavailable
Istanbul Patch 6a Security patch 06/22/2017 Unavailable
Istanbul Patch 6 Patch 06/05/2017 Unavailable
Istanbul Patch 5 Hot Fix 6 Hot fix 11/29/2017 Unavailable
Istanbul Patch 5 Hot Fix 5 Hot fix 11/14/2017 Unavailable
Istanbul Patch 5 Hot Fix 4 Hot fix 08/02/2017 Unavailable
Istanbul Patch 5 Hot Fix 3 Hot fix 06/15/2017 Unavailable
Istanbul Patch 5 Hot Fix 2 Hot fix 06/06/2017 Unavailable
Istanbul Patch 5 Hot Fix 1 Hot fix 05/09/2017 Unavailable
Istanbul Patch 5 Patch 04/20/2017

Unavailable

Replaced by Istanbul Patch 5 Hot Fix 1

Istanbul Patch 4 Patch 03/27/2017 Unavailable
Istanbul Patch 3 Hot Fix 1b Hot fix 05/13/2017 Unavailable
Istanbul Patch 3 Hot Fix 1a Hot fix 03/31/2017 Unavailable
Istanbul Patch 3a (2) Hot fix 03/24/2017 Unavailable
Istanbul Patch 3 Hot Fix 1 (Express only) Hot fix 03/13/2017 Unavailable
Istanbul Patch 3 Patch 02/28/2017

Unavailable

Replaced by Istanbul Patch 3a

Istanbul Patch 2 Hot Fix 1 Hot fix 04/19/2017 Unavailable
Istanbul Patch 2 Patch 02/01/2017

Unavailable

Replaced by Istanbul Patch 3a

Istanbul Patch 1 Hot Fix 1 Hot fix 01/29/2017 Unavailable
Istanbul Patch 1 Patch 01/13/2017 Unavailable
Istanbul Patch 0 Hot Fix 2 Hot fix 01/29/2017 Unavailable
Istanbul Patch 0 Hot Fix 1 Hot fix 01/19/2017 Unavailable

Istanbul security and notable fixes

All other Istanbul fixes

Feature 11/28/2016 Unavailable
  • (3) Available: Any user can upgrade to the version. "Available" versions will appear on the Instance Upgrade Management Dashboard.

    ServiceNow QPP targets and patches are immediately available. Users do not need to request an entitlement to schedule an upgrade to these versions.

  • (4) Available by request: Contact ServiceNow Customer Support for approval to upgrade to the version.
  • (5) Unavailable: The release version is not available.

Mobile versions

For the latest iOS and Android mobile application release notes, refer to KB0598602.

Password Reset Windows Application releases

For the latest Password Reset Windows Application release notes, refer to KB0598975.

ODBC Driver releases

For available ODBC release notes that are not yet listed below, refer to KB0540707.

Release version Availability
ODBC Driver 1.0.13 release notes Available
ODBC Driver 1.0.12 release notes Legacy
ODBC Driver 1.0.11 release notes Available
ODBC Driver 1.0.10 release notes Legacy