Time Card release notes

ServiceNow® Time Card product enhancements and updates in the Istanbul release.

The Time Card Management feature works with the Task table to record time worked on projects, incidents, problems, and change Requests.

Activation information

You can activate the Time card management (com.snc.time_card) plugin if you have the admin role.

New in the Istanbul release

Time Sheets

A time sheet groups all time cards for a user for the given week.

  • Time cards in a time sheet can be added in the following ways:
    • Manually by users by creating time cards for their assignments.
    • By copying from previous week time sheets.
    • By auto generate action that finds all active project task assignments for the user and generates time cards for them.
    • By scheduling a recurring job that finds all active project task assignments for the user and generates time cards for them.
  • Time card approval:
    • Time card approvers can approve all the time cards in a timesheet submitted by a user by approving the time sheet.
    • Time cards are also grouped by project. Project managers can approve time cards related to their projects alone.
  • Remaining Effort field can be configured on a time card which shows remaining effort for a project task.
  • Project managers can configure if time cards should be generated for the project or for individual tasks. A new attribute on the project form derives this behavior.
  • Project managers can view the exception reports for the team members who have not submitted their time cards for the current or the previous week.
  • Time card admins can configure the maximum number of hours per day or per week that can be in a timesheet.

Changed in this release

  • Time cards are auto created only for the time card users, AND if the user is assigned to the task through Assigned to or Additional assignee list.