Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.
Versions
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store
Close

Disable the mobile or tablet experience

Disable the mobile or tablet experience

Administrators can disable or enable different parts of the mobile UI.

About this task

Navigate to System Properties > Mobile UI Properties to enable or disable any of the properties below.

Table 1. UI Agent Properties
Property Description
glide.ui.m_enabled Turns on/off the mobile web UI
glide.ui.m.helsinki_mobile_enabled Turns on/off the Helsinki mobile web UI
glide.ui.m.native_apps_enabled Turns on/off native apps
glide.ui.tablet_enabled Turns on/off tablet UI
glide.ui.mobile_agents Clear out these user agents to disable the legacy mobile UI

Updates to site content will be made starting around 4am on January 17th (Pacific Time) and lasting approximately 6 hours.  This site may be intermittently unavailable.