Supported browsers for List v3

List v3 is supported on recent versions of most major browsers.

  • The latest public release of Firefox or Firefox ESR
  • The latest public release of Chrome
  • Safari version 6.1 and later
  • The latest public release of Microsoft Edge
  • Internet Explorer version 10 and later
    • Edge mode is supported.
    • Compatibility mode is not supported.
    • Setting Security Mode to High (via the Internet Options > Security tab) is not supported.
Note: For Internet Explorer version 9, all lists display in v2.

Internet Explorer web browser notes

Important: Due to significant performance issues, ServiceNow recommends that customers utilize a modern browser for its products and migrate away from Internet Explorer 11. For more information, refer to KB0683275.
  • Internet Explorer 11 is susceptible to memory leaks, which may impact performance, especially in Windows 7.
  • Compatibility mode is not supported.
  • Setting Security Mode to High (via Internet Options > Security tab) is not supported.
  • While UI16 and UI15 are supported on Internet Explorer 9, the browser may be slow when performing some operations. This slowdown does not necessarily indicate a performance degradation in the instance.