Clone an instance with a SAML integration

Before cloning an instance that uses SAML 2.0, preserve the SAML SSO-related settings to prevent the target instance from redirecting all authentication requests to the original IdP with the wrong issuer and audience parameters.

Before you begin

Role required: admin


  1. Navigate to System Clone > Preserve Data > Core Instance Properties.
  2. Ensure SAML SSO-related properties are preserved as shown below.
    Data preserver SAML
    Note: When you create the clone, include attachments so that certificates carry over to the target instance.