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Additional ServiceNow features and applications

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Additional ServiceNow features and applications

There are a large number of additional ServiceNow applications available for purchase after your conversion from the Express platform is complete.

The following list include some examples of these applications. Contact your sales representative for more information.

  • Service Mapping
  • Password Reset
  • Automated Software or Configuration Deployment
  • Automated External Script Execution
  • Event Management
  • Security and Vulnerability Management
  • Cloud management
  • Advanced reporting through performance analytics
  • HR Service Management
  • Project and Portfolio Management

Important features in the base system

Review the features listed below for an understanding of more ways to extend platform functionality.

Additional resources

A number of additional resources are available to learn more about the Enterprise platform. As mentioned, the Enterprise community is similar to Express forums, and it provides help and support to answer all of your questions. The community includes regional user conferences that are referred to as SNUGS (Service Now User Groups). Joining a SNUG is a great way to network and learn from other businesses that use the ServiceNow Enterprise platform.

Since the Enterprise platform comes with functionality to download and install update sets of external configurations, it is popular for users to share applications and configurations they have built via the Share portal.

Since the Enterprise platform has a large number of additional integration points, more pre-built content is available in the ServiceNow App Store. Certified partners are members of our large technology partner community, and through the App Store they offer popular applications and integrations to help you integrate with your 3rd party systems. The App Store is an excellent resource for acquiring additional functionality outside of ServiceNow applications and suites.