Update a type ahead suggestion

The knowledge base and global text searches provide suggestions as you type. These type-ahead suggestions are compiled on a nightly basis by a scheduled job.

About this task

Use the following procedure if you need to refresh this list sooner.

Procedure

  1. Navigate to System Scheduler > Scheduled Jobs.
  2. Open TS Search Stats.
  3. Run the scheduled job.

    For more about how suggestions are generated and maintained, see the blog post Global Text Search Suggestions by a ServiceNow Technical Support Engineer in the ServiceNow Community.

    Note: The type-ahead search suggestions feature is only available in the UI15 interface.