Translate an instance ServiceNow provides a series of Internationalization plugins, each of which translate most of the instance into a particular language. Administrators can also translate an instance into languages other than those provided in the internationalization plugins. Activate the I18N: Internationalization plugin The first step in translating an instance is to install the elements required for translation, including tables to hold the translations, language pickers to allow users to switch between languages, and import set tables and transform maps to aid in importing translations. These elements are all provided in the plugin I18N: Internationalization. Request Survey Wizard Create a new choice recordThis record allows users to select the language as a valid option in a User record and the language picker.Create a new language recordYou must create a language record for your new translation in the Languages [sys_language] table.Import a translation from an Excel spreadsheetThe System Import Sets application contains four import tables and corresponding transform maps to assist with importing translations from an Excel spreadsheet.Translate a client script messageClient scripts include a multi-line Messages field.Translate a field labelField labels are the names that appear on forms and lists to describe the type of information the field contains.Translate a field valueField values are the text entries that are used for fields with the type translated_field, such as the Title or Hint field in the Module [sys_app_module] table.Translate a related list nameRelated lists appear at the bottom of forms. You can translate a related list name by configuring the list control.Translate long text contentLong text content occurs in fields with the type translated_text or translated_html.Translate the interfaceAfter creating the choice record, translate the interface, including the applications, modules, UI actions, forms, lists, alerts, and choice lists.Translate individual field labels and valuesWhen translating just a few field labels or values, such as when you add customizations to a translated instance, use the procedure that applies to the type of text being translated. Translate the knowledge baseThe knowledge base has two separate methods for translation.