uuid |
The universally unique identification number or string that uniquely
identifies this notification. It is marked as the coalescing value in the default
transform map for the corresponding Incident and is mapped to the correlation_id
field of Incident. |
Character (40) |
corrective_message |
A free form string value that indicates the corrective or followup steps to
be taken to address the issue identified in this notification. This field is not
mapped by default. |
Character (40) |
duration |
A string value representing the time value duration affecting the issue
reported in this notification. Out of box, the duration field is not mapped. The
format of the time is up to the calling program and must be mapped accordingly in
the default map to be used. |
Character (40) |
expires_on |
A string value representing the datetime value that the issue reported in
this notification will expire. Out of box, the expires_on field is not mapped. The
format of the time is up to the calling program and must be mapped accordingly in
the default map to be used. |
Character (40) |
message |
A string value describing the nature of the issue related to this
notification. It should be a concise description and is mapped to the
short_description field of the Incident. |
Character (80) |
comments |
A string value containing additional comments related to this notification.
The value is mapped to the comments field of the Incident. |
Character (4000) |
category |
A string value categorising the nature of this notification. The value is
mapped to the category field of the Incident, and therefore should be one of its
valid values. If an existing value does not exist, the default behavior is to
create a new category. |
Character (40) |
assignment_group |
A string value of the assignment group for this notification. The value is
mapped to the assignment_group field of the Incident, and therefore should be one
of its valid values. If an existing value does not exist, the default behavior is
to create a new assignment group and set it for the resulting incident. |
Character (40) |
severity |
A string representation of a numeric value that indicates the severity of the
issue being reported in this notification. This field is mapped to the severity
field on Incident. The out of box numeric values and their meanings are:
- 1 - High
- 2 - Medium
- 3 - Low
|
Character (40) |
state |
A string that indicates the state of the issue being reported in this
notification. This field is mapped to the incident_state field on Incident. The
out of box values are:
- New
- Active
- Resolved
- Closed
|
Character (40) |
source |
A string value to indicate the source of the issue or the configuration item
(by unique identifier eg IP address, host name etc) related to the issue in this
notification. It s mapped to the cmdb_ci field of Incident. |
Character (40) |
timestamp |
A string value representing the datetime value that marks the beginning of
the issue reported in this notification. Out of box, the timestamp field is not
mapped. The format of the time is up to the calling program and must be mapped
accordingly in the default map to be used. |
Character (40) |
type |
A string value categorizing the type of issue related to this notification.
Out of box, this field is not mapped to any field on Incident. Integrations using
this Notification message may use this field to identify its source and trigger
additional scripts. |
Character (40) |