Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.
Versions
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store
Close

Reference field icon

Reference field icon

On forms, the reference icon (UI16/UI15 reference icon in UI16/UI15, UI11 reference icon in UI11) appears by populated reference fields. Pointing to the icon opens a read-only preview of the referenced record.

Figure 1. Referenced record preview on a form
Pointing to the reference icon, which looks like the letter I in a circle, opens a preview of the record over the form

The preview closes when you move the cursor unless you hold the Shift key (or the Alt key on some UK keyboards) while moving the cursor.

Clicking the reference icon prompts you to save or discard your changes, then navigates to the referenced record.

Note: The reference icon behaves differently in lists. For more information, see List fields.

This site is scheduled for a small content update on Monday, November 19th, between the hours of 3:30pm and 5:00pm Pacific Time (Nov 19 23:30 – Nov 20 1:00 UTC). Acces to this site may be slightly delayed during that time.