All domain support features are activated with one plugin called Domain Support -
Domain Extensions. Administrator can request activation of this plugin.
To purchase a subscription, contact your ServiceNow account manager.
The account manager can arrange to have the plugin activated on your organization's
production and sub-production instances, generally within a few days.
If you do not have an account manager, decide to delay activation
after purchase, or want to evaluate the product on a sub-production instance without
charge, follow these steps.
Role required: none
The plugin replaces these plugins from previous releases:
- Domain Support (version 2.0)
- Domain Support - Common
- Domain Support - MSP Extensions
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In the HI Service Portal,
click .
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Fill out the form.
| Target Instance |
Instance on which to activate the plugin. |
| Plugin Name |
Name of the plugin to activate. |
| Specify the date and time you would like this plugin
to be enabled |
Date and time must be at least 2 business days from
the current time.
Note: Plugins are activated in two batches each business
day in the Pacific timezone, once in the morning and
once in the evening. If the plugin must be activated
at a specific time, enter the request in the
Reason/Comments.
|
| Reason/Comments |
Any information that would be helpful for the ServiceNow personnel activating the plugin such as if you need
the plugin activated at a specific time instead of
during one of the default activation windows. |
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Click Submit.
