Calendar reports

Calendar reports display date-driven events on a calendar.

Figure 1. Calendar report

You can highlight calendar events by relevant criteria such as priority, status, or escalation. Events that have no end date have a duration of one hour.

Limitations

  • Calendar reports with an updated look-and-feel are not supported in Internet Explorer 8, which displays an older version of calendars.
  • Events that started more than 30 days before the first day visible on a calendar are not displayed on the calendar. For example, if you select Year, then the calendar includes events that start between December 1 of the previous year and December 31 of the current year.
  • To view more or fewer days, edit the glide.report.calendar.max_days_back property. See Reporting properties .
    Note: Performance may degrade if this value is too large.

Create a calendar report

Create a calendar report to display date-driven events on a calendar.

Before you begin

Role required: itil, report_group, report_global, report_admin, or admin. To create a meaningful report, you must have the right to access the data you want to report on.

Procedure

  1. Navigate to Reports > Create New.
  2. Fill in the fields, as appropriate.
    Field Description
    Name Enter a name for the report.
    Detailed description Click this icon to enter a report description.

    This description appears when users point to the question mark icon () for the report when the report is on a dashboard in the edit mode.

    Data Select the table or report source containing the data that you want to report on.
    Type Select Calendar.
    Calendar by Select the type of date-driven event to display on the calendar.

    For example, select Planned end date to view events on the date that they are scheduled to end.

  3. Click Run to view the calendar report, or click Save to save the report.
  4. (Optional) Export the calendar report to PDF.
    1. Click the arrow next to the Save button and select Publish.
    2. Copy the link that displays above the report and open the link in a browser.
    3. Select Click to Print and choose PDF output from your printer options.

What to do next

Add reports to homepages or dashboards, publish to the internet, schedule email distribution of PDFs or URLs of published reports, and share reports with others. For more information, see Distribute reports.

Disable new calendar reports

In the Helsinki and Istanbul releases, an improved version of calendar reports is available. To use the version of calendars from releases prior to Helsinki, disable the new calendar version.

Before you begin

Role required: report_admin or admin

About this task

Note: Internet Explorer 7 and 8 do not support new calendars. Even if new calendars are enabled, old calendars are always used on these browsers.

Procedure

Add the glide.report.new_calendar system property, and set it to false.