Performance Analytics for Incident Management is a limited version of Performance
Analytics that is included in the base system, enabling you to become familiar with the
functionality. You can upgrade to the premium version of Performance Analytics for complete
Performance Analytics functionality.
Performance Analytics for Incident Management:
- Consists of an Incident Management dashboard with 15 indicators
- Indicators cannot be added or deleted
- A maximum of 180 days of historic scores are visualized
- Is usable only in the global domain
Performance Analytics for Incident Management comes with several predefined elements that
you can use to assess organizational performance.
Use the following procedures to configure the predefined elements for incident