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Get started with Performance Analytics

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Get started with Performance Analytics

Get started with Performance Analytics by reviewing key concepts and using example functionality.

Watch the videos below to familiarize yourself ServiceNow Performance Analytics concepts, data architecture, and how to create Performance Analytics widgets and dashboards.

ServiceNow Performance Analytics – Now you see it (approximately 2 ½ minutes)

ServiceNow Performance Analytics Introduction (approximately 3 minutes)

Performance Analytics vs. Reporting (approximately 6 minutes)

PA for Incident management (approximately 6 minutes)

Create your first indicator (approximately 7 minutes)

Create your first data collection job (approximately 4 minutes)

Create your first breakdown (approximately 4 minutes)

Create your first dashboard (approximately 4 minutes)

Create your first breakdown dashboard (approximately 4 minutes)

Create your first target and threshold (approximately 5 minutes)

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