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Enable responsive dashboards

Enable responsive dashboards

A system administrator can enable responsive dashboards for an entire ServiceNow instance.

Before you begin

Role required: admin

About this task

During conversion to responsive canvas, the layout of dashboards may slightly change. Highly customized dashboards may have significant changes, such as different widget layouts or missing widgets. Review each dashboard for changes and adjust its layout as necessary on the drag-and-drop canvas.


Set the glide.cms.enable.responsive_grid_layout system property to true. If this property does not exist, you can create it.


All new dashboards are responsive, and existing dashboards become responsive. Review the layout of all existing dashboards. See Dashboards upgrade information.