Contents IT Service Management Previous Topic Next Topic Add SLA service commitments to service offerings ... SAVE AS PDF Selected Topic Topic & Subtopics All Topics in Contents Other Share Add SLA service commitments to service offerings Service offerings define different levels of service for a business service. Therefore, adding SLA service commitments define the services that are included in the service offering at different levels of service. About this taskTo add an SLA service commitment to a service offering: ProcedureNavigate to Business Services > Service Offerings.Open the service offering to which you are adding the SLA service commitment.In the Service Commitments related list, click Edit....Using the slushbucket, select the SLA service commitment to add and click Save. You can run a slushbucket filter of SLA is not empty to view all available SLA service commitments. Related TasksActivate the SLA commitments pluginDefine commitments on a service offering with an SLADefine SLAs that apply to service offeringsAdd SLAs as service commitmentsRelated ConceptsSLA commitmentsRelated ReferenceSLA commitments new tablesSLA commitments new fieldsSLA commitments business rulesSLA commitments script includesSLA commitments scheduled job On this page Send Feedback Previous Topic Next Topic
Add SLA service commitments to service offerings Service offerings define different levels of service for a business service. Therefore, adding SLA service commitments define the services that are included in the service offering at different levels of service. About this taskTo add an SLA service commitment to a service offering: ProcedureNavigate to Business Services > Service Offerings.Open the service offering to which you are adding the SLA service commitment.In the Service Commitments related list, click Edit....Using the slushbucket, select the SLA service commitment to add and click Save. You can run a slushbucket filter of SLA is not empty to view all available SLA service commitments. Related TasksActivate the SLA commitments pluginDefine commitments on a service offering with an SLADefine SLAs that apply to service offeringsAdd SLAs as service commitmentsRelated ConceptsSLA commitmentsRelated ReferenceSLA commitments new tablesSLA commitments new fieldsSLA commitments business rulesSLA commitments script includesSLA commitments scheduled job
Add SLA service commitments to service offerings Service offerings define different levels of service for a business service. Therefore, adding SLA service commitments define the services that are included in the service offering at different levels of service. About this taskTo add an SLA service commitment to a service offering: ProcedureNavigate to Business Services > Service Offerings.Open the service offering to which you are adding the SLA service commitment.In the Service Commitments related list, click Edit....Using the slushbucket, select the SLA service commitment to add and click Save. You can run a slushbucket filter of SLA is not empty to view all available SLA service commitments. Related TasksActivate the SLA commitments pluginDefine commitments on a service offering with an SLADefine SLAs that apply to service offeringsAdd SLAs as service commitmentsRelated ConceptsSLA commitmentsRelated ReferenceSLA commitments new tablesSLA commitments new fieldsSLA commitments business rulesSLA commitments script includesSLA commitments scheduled job
