Configure Service Catalog status screens

You can configure shopping cart status screens for desktop and mobile orders.

Configure desktop order status screen

Using Service Catalog, customize the order status screen that is displayed on desktops.

Before you begin

Role required: admin, catalog_admin

About this task

To configure the order status screen that displays on desktops:

Procedure

  1. Navigate to Service Catalog > Catalog Definitions > Maintain Cart Layouts.
  2. Open the Order Status Screen record.
  3. You can add/remove components, columns, buttons, and rename labels. See Configure cart layout.
  4. Click Update.
    Figure 1. Order status screen on a desktop

Configure mobile order status screen

Using Service Catalog, customize the order status screen that is displayed on mobile devices.

Before you begin

Role required: admin, catalog_admin

About this task

You cannot modify widget macros or button labels on mobile devices.

Procedure

  1. Navigate to Service Catalog > Catalog Definitions > Maintain Cart Layouts.
  2. Open the Order Status Screen (Mobile) record.
  3. You can add/remove components and buttons.
  4. Click Update.
    Figure 2. Order status screen on mobile