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Service Catalog Management terms and roles

Service Catalog Management terms and roles

The Service Catalog management application uses these roles to manage different aspects of the application.

Service Catalog terms

Execution Plans: Define how something gets delivered. For example, a PDA could go through procurement / activation / and installation of the desktop software.

Execution Plan Tasks: Plan Tasks represent a step in the Execution Plan, are associated with a Fulfillment Group, and have an approximate duration.

Fulfillment Groups: Fulfillment Groups work execution tasks. For example, one group can activate a cell phone while a different group installs the desktop software.

Tickets: Tickets represent work done by Fulfillment Groups as part of an Execution Plan.

Table 1. Service Catalog management roles
Role Title [Name]	Role Description
Administrator [admin]	Can manage all aspects of the Service Catalog application, including scripting functions such as creating UI macros or business rules.
Catalog administrator [catalog admin]	Can manage the Service Catalog application, including catalogs, categories, and items, but not including scripting functions available to administrators.
Catalog manager [catalog_manager]	Can edit and update a service catalog, as well as the categories and catalog items within the catalog. The manager can assign editors and also a different manager for the service catalog.
Catalog editor [catalog_editor]	Can edit and update a service catalog, as well as categories and catalog items within the catalog. The editor can assign other editors, but cannot change the catalog manager.