When you map the asset and CI fields, synchronization happens both ways. Changes to
either the asset or CI record are updated to the logically mapped record. You can
synchronize custom mappings and mappings provided with the base instance.
Role required: admin or asset
Note: If you upgraded from the Geneva release or a prior release and customized the
AssetAndCISynchronizer script include before the upgrade,
you must overwrite the customization and then recreate the custom
You can conditionally map the fields for synchronization. For example, you can map
the Location field only for a hardware asset and not for a software asset. So when
an asset is updated, the Location field is synchronized only for the hardware asset.
From the Asset field list, select the field.
This list refers to the alm_asset table.
From the Configuration Item field list, select the
logically associated field. This list refers to the cmdb_ci table.
To create conditions for the mapping, click the Advanced
view related link.
- To specify conditions for synchronizing the asset field with the CI
field, use the Asset mapping condition
- To specify conditions for synchronizing the CI field with the asset
field, use the Configuration Item mapping condition
Select the Active check box to activate the