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Map asset and CI fields

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Map asset and CI fields

When you map the asset and CI fields, synchronization happens both ways. Changes to either the asset or CI record are updated to the logically mapped record. You can synchronize custom mappings and mappings provided with the base instance.

Before you begin

Role required: admin or asset
Note: If you upgraded from the Geneva release or a prior release and customized the AssetAndCISynchronizer script include before the upgrade, you must overwrite the customization and then recreate the custom mappings.

About this task

You can conditionally map the fields for synchronization. For example, you can map the Location field only for a hardware asset and not for a software asset. So when an asset is updated, the Location field is synchronized only for the hardware asset.


  1. Navigate to Asset > Administration > Asset-CI Field Mapping.
  2. Click New.
  3. From the Asset field list, select the field.
    This list refers to the alm_asset table.
  4. From the Configuration Item field list, select the logically associated field. This list refers to the cmdb_ci table.
  5. To create conditions for the mapping, click the Advanced view related link.
    • To specify conditions for synchronizing the asset field with the CI field, use the Asset mapping condition builder.
    • To specify conditions for synchronizing the CI field with the asset field, use the Configuration Item mapping condition builder.
  6. Select the Active check box to activate the mapping.
  7. Click Submit.