Contents IT Service Management Previous Topic Next Topic Software discovery models Subscribe Log in to subscribe to topics and get notified when content changes. ... SAVE AS PDF Selected Topic Topic & Subtopics All Topics in Contents Share Software discovery models Software discovery models can be used to help normalize the software you own by analyzing and classifying models to reduce duplication. Software discovery models are stored in the Software Discovery Model [cmdb_sam_sw_discovery_model] table. There is a distinct difference between software models and software discovery models. A software model is a specific version or configuration of software. A software discovery model is a model created when Discovery runs and identifies software. Software discovery models cannot be created manually. The ServiceNow platform uses any of the following field combinations to match the new software discovery model to an existing software model. Display Name, Publisher, and Version Display Name and Version if the Publisher field is empty Display Name only if the Publisher and Version fields are empty When analyzing version numbers, the ServiceNow platform always searches for an exact match first, but rounds down to a major version number if an exact match is not found. For example, if no match is found for version number 8.0.4, but version 8.0 is found, then version 8.0 is used in the Software model field. Edit a software discovery modelYou can only edit the Software model field and Approved check box on the Software Discovery Models form.Automatically match to an existing modelThe automatic matching feature allows you to match a software discovery model to an existing software model.Create new modelsIf the automatically generated software model is not correct or if the system cannot find a match from existing models, you can create a new model.Related TasksRequest Software Asset Management pluginManage software modelsRelated ConceptsSoftware Asset Management plugin Overview moduleSoftware Asset Management plugin setup processDetermine where software is installedSoftware licensesLicense calculationsSoftware License Compliance CheckerUse counters for software license reconciliationIBM PVU Process PackSoftware contractsOracle process pack On this page Send Feedback Previous Topic Next Topic
Software discovery models Software discovery models can be used to help normalize the software you own by analyzing and classifying models to reduce duplication. Software discovery models are stored in the Software Discovery Model [cmdb_sam_sw_discovery_model] table. There is a distinct difference between software models and software discovery models. A software model is a specific version or configuration of software. A software discovery model is a model created when Discovery runs and identifies software. Software discovery models cannot be created manually. The ServiceNow platform uses any of the following field combinations to match the new software discovery model to an existing software model. Display Name, Publisher, and Version Display Name and Version if the Publisher field is empty Display Name only if the Publisher and Version fields are empty When analyzing version numbers, the ServiceNow platform always searches for an exact match first, but rounds down to a major version number if an exact match is not found. For example, if no match is found for version number 8.0.4, but version 8.0 is found, then version 8.0 is used in the Software model field. Edit a software discovery modelYou can only edit the Software model field and Approved check box on the Software Discovery Models form.Automatically match to an existing modelThe automatic matching feature allows you to match a software discovery model to an existing software model.Create new modelsIf the automatically generated software model is not correct or if the system cannot find a match from existing models, you can create a new model.Related TasksRequest Software Asset Management pluginManage software modelsRelated ConceptsSoftware Asset Management plugin Overview moduleSoftware Asset Management plugin setup processDetermine where software is installedSoftware licensesLicense calculationsSoftware License Compliance CheckerUse counters for software license reconciliationIBM PVU Process PackSoftware contractsOracle process pack
Software discovery models Software discovery models can be used to help normalize the software you own by analyzing and classifying models to reduce duplication. Software discovery models are stored in the Software Discovery Model [cmdb_sam_sw_discovery_model] table. There is a distinct difference between software models and software discovery models. A software model is a specific version or configuration of software. A software discovery model is a model created when Discovery runs and identifies software. Software discovery models cannot be created manually. The ServiceNow platform uses any of the following field combinations to match the new software discovery model to an existing software model. Display Name, Publisher, and Version Display Name and Version if the Publisher field is empty Display Name only if the Publisher and Version fields are empty When analyzing version numbers, the ServiceNow platform always searches for an exact match first, but rounds down to a major version number if an exact match is not found. For example, if no match is found for version number 8.0.4, but version 8.0 is found, then version 8.0 is used in the Software model field. Edit a software discovery modelYou can only edit the Software model field and Approved check box on the Software Discovery Models form.Automatically match to an existing modelThe automatic matching feature allows you to match a software discovery model to an existing software model.Create new modelsIf the automatically generated software model is not correct or if the system cannot find a match from existing models, you can create a new model.Related TasksRequest Software Asset Management pluginManage software modelsRelated ConceptsSoftware Asset Management plugin Overview moduleSoftware Asset Management plugin setup processDetermine where software is installedSoftware licensesLicense calculationsSoftware License Compliance CheckerUse counters for software license reconciliationIBM PVU Process PackSoftware contractsOracle process pack
