On-call scheduling ITIL functions Users with the itil role can use on-call scheduling functions to keep track of rotation schedules. The following list describes these ITIL functions. View schedules for their groups. View their personal schedule. View calendars View reports View my group schedulesYou can see the on-call schedules for groups that you are a member of.View my scheduleYou can view when you are on-call and the escalation lineup for a particular date range.View on-call calendarThe on-call calendar provides daily, weekly, and monthly views of the selected rotation and roster schedules.Subscribe to my on-call calendarYou can subscribe to your on-call calendar using your personal calendar client.Schedule PTO and suggest coverYou can schedule your own time-off and also suggest a suitable cover from among fellow rota members.Approve or reject PTO request and create coverageAs a rota manager, you can review and approve time-off requests from your rota members.View a report for on-call schedulingYou can schedule a report of users who are on-call or a catch-all for one or more groups during a specific time period.View an escalation reportThe escalations report shows you what the escalation sequence is and which rules apply for the selected date. For each group, you can choose to show either the active roster members or the on-call person. View calendarsOn-call calendars provide a way of visualizing the on-call rotation for a group.