Thank you for your feedback.

Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.

On-call scheduling management

On-call scheduling management

You can edit a rotation schedule directly from the calendar after it has been created.

Role required to edit schedule data: admin, rota_admin, rota_manager

Role required to delete schedule data: admin, rota_admin

On-call scheduling enables you to perform the following:

Create an entry for a returning employee with a new date that the returning employee is starting from. This entry might display as a duplicate human entity with different start and end validity dates.
Add and remove employees from a rotation without affecting past rotations. For example, you can remove an employee from a specific From date on a rotation while preserving their details on rotations prior to that specified date.

This site is scheduled for a small content update on Tuesday, December 18th, between the hours of 4:00pm and 8:00pm Pacific Time (Dec 19 00:00 – Dec 19 4:00 UTC). Access to this site may be slightly delayed during that time.