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  • Madrid
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store

Add planned business services to phases manually

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Add planned business services to phases manually

If you cannot associate a business service to a phase by importing it, add it manually.

Before you begin

You can add a business service only to an existing phase.

Role required: sm_admin

About this task

Use this method if you do not have any organized data on your business services or you do not want to use other methods.


  1. Navigate to Service Mapping > Service Map Planner > Phases.
  2. Click the relevant phase.
  3. On the Phase page, click New.
  4. Define attributes for the business service you want to add:
    Field Description
    Name Enter a descriptive and short name for this business service.
    Application Owner

    The application owner is familiar with the infrastructure and applications making up the service. This user provides information necessary for successful mapping of a business service. Once a service is mapped, this user reviews the results and either approves it or suggests changes. The application owner cannot create or modify business services.

    Click the Add me or Edit Application Owner icons to define this parameter.

    Service Deployment Owner

    The service deployment owner is responsible for creating and fixing business services during planning.

    Select the name from the list. If you add more than one name, separate them with a semicolon (;).

  5. Click Submit.