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Download the MID Server files

Download the MID Server files

The MID Server application is downloadable from the ServiceNow service instance.

Before you begin

The IP address of the MID Server download site ( can change without notice. To ensure that you can download the MID Server installation package and receive automatic MID Server upgrades, allow local network access to these IP addresses: and

About this task

You download the MID Server and then enable Discovery, Orchestration, or any integration that requires the use of the MID Server.


  1. On the ServiceNow instance, navigate to Mid Server > Downloads on your instance.
  2. Select and download the MID Server for the appropriate operating system.
    If the download does not begin immediately, try again later when the system is not as busy.
    Figure 1. MID Server downloads
    MID Server downloads
  3. Save the download file to a temporary file on the local drive.
  4. Move the file into the designated MID Server folder you create for your operating system and run the installer from that location.

This site is scheduled for a small content update on Wednesday, December 12th, between the hours of 4:00pm and 8:00pm Pacific Time (Dec 13 00:00 – Dec 13 4:00 UTC). Access to this site may be slightly delayed during that time.