Contents IT Operations Management Previous Topic Next Topic Configure automatic actions for alerts and incidents ... SAVE AS PDF Selected Topic Topic & Subtopics All Topics in Contents Other Share Configure automatic actions for alerts and incidents Event Management can perform additional actions after alerts or incidents close, reopen, or age. Before you beginRole required: evt_mgmt_admin or evt_mgmt_operator About this taskYou can set properties to allow Event Management to: Specify how incidents are handled after an associated alert closes or reopens. Automatically close aging alerts. Specify how alerts are handled after an associated incident is resolved. Procedure Navigate to Event Management > Settings > Properties. Edit the following properties, as appropriate. Acknowledge an alert when manually closing it (evt_mgmt.alert_ack_on_close) Closing alerts will (evt_mgmt.alert_closes_incident) Reopening alerts will (evt_mgmt.alert_reopens_incident) Auto close interval (in hours), within which open alerts will be automatically closed; Setting to 0 disables the feature (evt_mgmt.alert_auto_close_interval) Resolving an incident closes the associated alerts (evt_mgmt.incident_closes_alert) Click Save. Related ReferenceProperties installed with Event Management On this page Send Feedback Previous Topic Next Topic
Configure automatic actions for alerts and incidents Event Management can perform additional actions after alerts or incidents close, reopen, or age. Before you beginRole required: evt_mgmt_admin or evt_mgmt_operator About this taskYou can set properties to allow Event Management to: Specify how incidents are handled after an associated alert closes or reopens. Automatically close aging alerts. Specify how alerts are handled after an associated incident is resolved. Procedure Navigate to Event Management > Settings > Properties. Edit the following properties, as appropriate. Acknowledge an alert when manually closing it (evt_mgmt.alert_ack_on_close) Closing alerts will (evt_mgmt.alert_closes_incident) Reopening alerts will (evt_mgmt.alert_reopens_incident) Auto close interval (in hours), within which open alerts will be automatically closed; Setting to 0 disables the feature (evt_mgmt.alert_auto_close_interval) Resolving an incident closes the associated alerts (evt_mgmt.incident_closes_alert) Click Save. Related ReferenceProperties installed with Event Management
Configure automatic actions for alerts and incidents Event Management can perform additional actions after alerts or incidents close, reopen, or age. Before you beginRole required: evt_mgmt_admin or evt_mgmt_operator About this taskYou can set properties to allow Event Management to: Specify how incidents are handled after an associated alert closes or reopens. Automatically close aging alerts. Specify how alerts are handled after an associated incident is resolved. Procedure Navigate to Event Management > Settings > Properties. Edit the following properties, as appropriate. Acknowledge an alert when manually closing it (evt_mgmt.alert_ack_on_close) Closing alerts will (evt_mgmt.alert_closes_incident) Reopening alerts will (evt_mgmt.alert_reopens_incident) Auto close interval (in hours), within which open alerts will be automatically closed; Setting to 0 disables the feature (evt_mgmt.alert_auto_close_interval) Resolving an incident closes the associated alerts (evt_mgmt.incident_closes_alert) Click Save. Related ReferenceProperties installed with Event Management
