Automatic CI creation

IT and Operational Metrics events pushed from specified sources can automatically create CIs.

Before you begin

The source being configured must be registered in the system.

Role required: evt_mgmt_admin

About this task

You can configure from which source Event Management automatically creates CIs in cases where CIs could not be found in the CMDB. For the registration of CIs that result from raw Operational Metric data, see Create or configure metric type registration.

Procedure

  1. In the application navigation filter, enter sa_metric_registration.list.
    Existing registrations are displayed.
  2. Configure an existing registration or click New.
    Column Description
    Source Specify the name of the source exactly as it appears in the Source field of the event.
    Registration Mode Not relevant to the creation of CIs that do not result from raw Operational Metrics data. Specify None (default).

    For CIs that do result from raw Operational Metrics data, see Create or configure metric type registration.

    Type default mode Not relevant to the creation of CIs that do not result from raw Operational Metrics data. Specify None (default). For

    CIs that do result from raw Operational Metrics data, see Create or configure metric type registration.

    Generate Missing CIs Select to create CIs automatically.
  3. Click Submit.