Monitor and manage alerts

Alerts can be monitored and managed from the alerts console.

You can perform the following activities:

  • The Alerts Console shows incoming alerts for discovered business services, manual services, technical services, alert groups, and correlated alert groups.
  • The Event Management Dashboard displays the health of services. It consolidates alert information about discovered business services, manual services, technical services, and alert groups. Additional information is available on the business service map, impact tree, and timeline. If Service Analytics is activated, additional information about automated alert groups is also available.
  • The Overview dashboard displays reports on active alerts. You can drill down to individual alerts from these reports.