Monitor and manage alerts Alerts can be monitored and managed from the alerts console. You can perform the following activities: The Alerts Console shows incoming alerts for discovered business services, manual services, technical services, alert groups, and correlated alert groups. The Event Management Dashboard displays the health of services. It consolidates alert information about discovered business services, manual services, technical services, and alert groups. Additional information is available on the business service map, impact tree, and timeline. If Service Analytics is activated, additional information about automated alert groups is also available. The Overview dashboard displays reports on active alerts. You can drill down to individual alerts from these reports. Monitor incoming alertsIn the Alerts Console, you can review the status of alerts. For example, you can view and filter all active alerts by severity.Monitor alerts for a manual serviceIf you want to view information for only manual services, navigate to the Manual Services list. From this list, you can open business service maps to view and manage alerts for the CIs in each service.View the alert timelineIdentify outage trends over a period of time by viewing the alert timeline.Manage alerts in the Alerts ConsoleIn the Alerts Console you can manage individual alerts, as needed.