Change the Discovery source name

You have the option of changing the source name of discovery results. You might want to do this if you have another discovery application running on your network and want to have customized identifiers.

Before you begin

Role required: admin

About this task

The Source [sys_object_source] table stores information identifying the source of a Discovery (ServiceNow or another product), the ID of that source, and the date/time of the last scan.

To view this information, configure a CI form and add the Sources list. This table is populated automatically when the Discovery plugin is enabled.

Figure 1. Sources List

To migrate your Discovery Source to ServiceNow:

Procedure

  1. Update the glide.discovery.source_name system property to have a value of ServiceNow.
  2. Edit the dictionary entry for the Configuration Item [cmdb_ci] table.
  3. Update the choice list for the discovery_source column to only have the value ServiceNow.
  4. Open a list for the Configuration Item [cmdb_ci] table and filter on a discovery source field value you want to change.
  5. Use the Update All option to change the value to ServiceNow.
  6. Open a list for the Source [sys_object_source] table and filter on a name field value you want to change.
  7. Use the Update All option to change the value to ServiceNow.