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Use guided setup for MID Server and Discovery

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Use guided setup for MID Server and Discovery

Discovery guided setup provides a sequence of tasks that help you configure Discovery on your ServiceNow® instance.

Before you begin

Role required: admin

About this task

You are guided through configuration activities that create, download, and validate a MID Server. When you have completed those tasks, you can add credentials and create a Discovery schedule. A progress indicator on each screen allows you to monitor your progress for each task and for the entire process.

Each configuration activity provides the following resources to help you:
  • Contextual embedded help.
  • Links to comprehensive documentation on the ServiceNow product documentation site.
Important: You must complete MID Server configuration before you can launch the Discovery guided setup.


  1. Navigate to Guided Setup > ITOM Guided Setup.
    The ITOM Guided Setup welcome screen appears.
    ITOM guided setup welcome screen
  2. Click Get Started.
    The ITOM Guided Setup category screen appears, with controls for starting the MID Server and Discovery guided setup procedures.
    ITOM guided setup tasks
  3. In the MID Server pane, click Get Started.
    The MID Server task list appears with a description of each task.
  4. Click Configure to create the MID Server user and follow the instructions in the help pane that appears on the right edge of the screen.
  5. When you have provided the requested information for the MID Server user, click Submit, and then click Mark as Complete at the bottom of the help pane.
    The view returns to the task list. Notice that the circular progress indicator for the category shows 33% of the MID Server configuration complete. The progress indicator on the left edge of the screen shows the completion percentage for all the MID Server and Discovery tasks, with each category contributing 50% of the total. In the case of the MID Server, the completed task represents 16% of that category's 50% contribution to the whole.
    Beginning the download task
  6. Click Configure to begin the next task, that of downloading and installing the MID Server.
  7. Continue working on the configuration tasks until your MID Server is running and has been successfuly validated.
  8. Return to the list of ITOM guided setup categories.
    Notice that the Discovery setup procedure is now available, and the progress indicators have been updated appropriately.
  9. Click Get Started in the Discovery pane and complete the configuration tasks in the order prescribed, using the same general process for completing the procedure as you did for the MID Server.
    The progress indicator updates as you complete the Discovery setup tasks.