Legacy: Configuration Automation

Configuration Automation is deprecated in the Istanbul release. It is still available on instances upgraded from a previous release but is not available for new instances.

Configuration Automation allows you to use Orchestration, Puppet, and Chef to provision and configure individual servers or groups of servers in your network. You define and manage the configuration of Chef and Puppet servers through the service catalog and CMDB. You can configure your ServiceNow instance to act as an external node classifier for Chef and Puppet.

Activating the Provider Configuration Automation plugin also installs the Configuration Automation plugin.