Overview: Configuring Cloud Management

Overview of steps to configure Cloud Management.

Users, roles, and groups
Set up user personas and groups to administer, order, and maintain resources from ServiceNow. Cloud user groups
Determine the cloud admin user who will perform cloud registration and discovery. Cloud admin tasks
Cloud registration
Set up the credentials to connect to your cloud service and identify the authentication method to use. AWS:

Configure AWS credentials

Azure:

Collect the Azure Client ID and Tenant ID

Configure the Azure Enterprise Agreement (EA) credentials

VMware:

Configure VMware credentials

Discovery
Discover existing resources. AWS:

Discover and view AWS resources

Azure:

Configure and run Discovery for your Azure subscription

VMware:

Discover vCenter resources

Determine the images to use for catalog creation and approve them. AWS:

Approve images for use as catalog items

Azure:

Approve images to use as the basis for Azure catalog items

Catalog creation
Use approved images to create catalog items and customize any variables on these items. AWS:

Set up an AWS catalog offering

Azure:

Set up an Azure catalog offering

VMware:

Create a catalog item for VMware

Provisioning
Configure provisioning rules Define provisioning rules
Templates
Configure any templates for stacks or resource groups. AWS stacks:

Create a CloudFormation template

Azure resource groups:

Define an ARM template

Billing
Set up billing download schedules. Define the schedule for downloading billing data
Reporting
View virtual assets and billing reports. Viewing and managing your virtual assets

Cloud Management reports