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Request an Azure resource group

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Request an Azure resource group

Resource groups are based on ARM templates that an admin configured and approved to be included in the catalog.

Before you begin

Role required: cloud_user or cloud_admin

About this task


  1. Navigate to Self-Service > Cloud Resource Catalog and click Azure Resource Groups.
  2. In the list, click the template for the resource group to request.
    Specify settings for the resource group. The number and kinds of settings depend on the template. Here are some common variables:
    Table 1. Azure Template form
    Field Description
    Business purpose Enter a brief description of how this virtual server will be used.
    Start and End Select the start and end times for this virtual machine lease. The lease start time is set automatically for the current date and time. In the base system, the lease end time is set to 60 days after the start time, and the maximum lease duration is limited to 90 days. The system does not allow requesters to set a lease end time beyond the configured limit. The lease duration is calculated from the time the virtual machine is actually provisioned, which occurs after the request is approved. If you request a virtual machine for now (the current date), and there is a delay in approval, the end date is reset according to the configured lease duration time.
    Business Service Select the business service that depends on this virtual machine. When Orchestration creates the virtual server, it also creates the relationships to this business service in the CMDB.
    Application Select the principal application that depends on this virtual machine, such as an exchange server or SQL Server database. When Orchestration creates the virtual machine, it also creates the relationships to this application in the CMDB.
    Used for Select the purpose of this virtual machine. The categories in this choice list are found in the Business Service [cmdb_ci_service] table and also are used to define the categories in the provisioning rules. The system does not automatically end the lease for virtual machines marked as Production. Instead, the system renews the lease on Production virtual machines automatically for the default lease duration and sends a notification to the requester each time the lease is renewed.
    Offering Select the offering—such as the operating system, database server, or web server—for the virtual machine you are requesting.
    Use predefined size Select Yes to accept the default specifications for the operating system and size. Select No to define custom specifications for this virtual machine.
    Size Select the predefined size for this offering that has the desired features (memory, storage, CPU speed).
    Notes Add any information that should be known for provisioning, such as the virtual machine network name.
  3. Specify the Quantity of VMs to order and then click Order Now. The system submits your request. If approval is required, there may be a delay while an admin approves the change.

    The view changes either to the My Virtual Assets portal or to the Order Status form, depending on how the service catalog is configured. The portal shows the various reports associated with the logged in user's virtual assets and requests. To view the current request, click the request number in the My Virtual Asset Requests list or expand the Stage column to determine where the request is in the provisioning process.

  4. After the request is approved and the VM is provisioned, navigate to My Virtual Assets. Click the new VM.
  5. On the VM Instance form, click the Proceed with Change related link.

    You are notified by email of the results of your request. If the provisioning request fails for any reason, an incident is automatically created and assigned to the Cloud Administrators group (if the glide.vm.create_incident system property is enabled).