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View an incident from a vendor record

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View an incident from a vendor record

Vendor ticketing adds the Incidents related list to the Vendor view of the Company form, showing all incidents related to that vendor.

  1. Navigate to Vendor Performance > Vendors > Vendors.
  2. Select a vendor, such as Microsoft, from the list.
  3. Select the Incidents related list.

    The related list shows incident information, such as Vendor ticket, State, Vendor open, Vendor resolved, and Vendor closed.

    Figure 1. Vendor related incidents
    Vendor related incidents
    Note: The related list is visible only if there is at least one incident associated to the vendor you are viewing.