Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.
Versions
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store
Close

Use the Vendor Performance Overview module

Use the Vendor Performance Overview module

Use the Vendor Performance overview module to view various widgets that provide vendor statistics.

About this task

Role required: Users with the vendor_manager or admin role can view the overview page and refresh, add, delete, and rearrange widgets.

Procedure

  1. Navigate to Vendor Performance > Overview.
  2. Click elements within the reports to obtain more information.

    The following reports are included by default:

    • Asset Cost by Vendor
    • Assets by Vendor
    • Average Score by Vendor
    • CIs by Vendor
    • Live feed recent activity on all vendor feeds
    • Open Vendor Tickets (available with Vendor Ticketing)
    • P1 and P2 Incidents by Vendor (available with Vendor Ticketing)
    • Residual Value by Vendor
    • Top 12 Vendors
    • Vendors in SLA Breach
    Figure 1. Vendor Performance Overview Module
    The Vendor Performance Overview page

This site is scheduled for a small content update on Tuesday, December 18th, between the hours of 4:00pm and 8:00pm Pacific Time (Dec 19 00:00 – Dec 19 4:00 UTC). Access to this site may be slightly delayed during that time.