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Submitting a general request

Submitting a general request

From General, you can ask common questions to your HR department.

From General, you can:

  • Ask a question related to HR that does not fall under the other categories

Employee Verification Letter

You can submit an HR request to generate an employment verification letter and have it sent via email to the institution making the request.

About this task

You can request an employment verification letter either through the Catalog in the top banner area of the portal page or through Browse HR Service Catalog. The letter is generated based on your HR profile information. The HR agent assigned to your request can attach the letter to an email message and send it to the contact email address you provide.

Procedure

  1. Navigate to Self-Service > HR Service Portal.
  2. Under Browse HR Service Catalog, select General.
  3. Select Employee Verification Letter.
  4. Review the knowledge articles that appear if desired. Otherwise, continue with the remaining steps.
  5. Complete the form, entering the reason you need the letter and the email address of the person to receive the employment verification letter.
  6. To attach a document, click Add attachments.
  7. Browse to the documentation on your computer and click or double-click the form you want to attach.
  8. Click Submit.

General Inquiry

You can ask general questions related to HR.

About this task

Use the inquiry page for general HR questions.

Procedure

  1. Navigate to Self-Service > HR Service Portal.
  2. Under Browse HR Service Catalog, select General.
  3. Select General Inquiry.
  4. Review the knowledge articles that appear if desired. Otherwise, continue with the remaining steps.
  5. Complete the required information.
    Field Description
    What is your question? Enter your question.
  6. To attach a document, click Add attachments.
  7. Browse to the documentation on your computer and click or double-click the form you want to attach.
  8. Click Submit.

Result

After submitting the completed form, the process to enroll you in the company medical benefit plan begins.