Draft |
Request initiator adds information about the work to be done. |
Awaiting Qualification |
Request has been fully described by the initiator and can be processed by a
qualifier. This state is valid only for the following SM applications: |
Qualified |
Request is fully qualified, meaning that all technical information to
complete the request tasks has been added, but work has not started. This state is
valid only for the following SM applications: |
Awaiting Approval |
When the information is complete enough for review by an approver, the
request is marked ready for approval. This state is valid only for the following
SM applications:
- Facilities Service Management
- Finance Service Management
- Legal Service Management
- Marketing Service Management
|
Approved |
The appropriate approver approves the request. This state is valid only for
the following SM applications:
- Facilities Service Management
- Finance Service Management
- Legal Service Management
- Marketing Service Management
|
Work In Progress |
Work has started. |
Closed Complete |
Request was completed to specification. |
Closed Incomplete |
Request could not be completed as specified. |
Canceled |
Request was canceled. |